Refund policy

All sales are final — every kit is made to order. We replace items that arrive defective or different from what was ordered (wrong team, version, size or print) if you email support@touchline.fit within 14 days of delivery. Once a claim is accepted, the item is shipped back with tracking within 14 days, and after we receive it we send a free replacement or refund your original payment method (5–10 business days). Cancellations: within 2 hours of checkout. Parcels damaged in transit: photograph the packaging and contents and email us.